Returns & Exchanges
At Pink Palm Puff, we want you to love every piece you wear, but we understand if things don't always work out. We offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place your items in their original bags with tags attached and include the printed packing slip inside the box.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing